Where should I ask for help? A reminder

Some time back, I wrote this post about where should people ask for help for Workflow development and advice – I just wanted to remind people about it 🙂

The main reason is that recently, I’ve been inundated with a series of emails from people that I don’t know asking me for help with specific Workflow-related problems. Whilst I’m flattered that people are asking my opinion and advice on these things, one of the reasons that I created the WorkflowFAQ forum was so that people could ask questions there and share both the problem and the solution with others. Plus, by sharing on a forum, there may well be other people who have differing opinions of how / why you should do things in a certain way, which I always welcome, and we then build up a repository of information that is easily searchable for anyone. I will try to answer questions that I receive, but bear in mind that I spend less time on email than I could do (which is a deliberate ploy), I’m also writing my next book at the moment, as well as working full-on with a pretty demanding client on an incredibly interesting project. If you post your question on the forum, then it may well be that you get a response quicker than by sending me an email – if I spot something that I disagree with on the forum, I’m usually pretty quick to correct it / make my opinion known.

Of course, don’t let this disuade you from asking questions via email, but it’s something to bear in mind – also, bear in mind that I am more likely to respond if I know who you are rather than an out-of-the-blue email that begins “I’m having some problems with my Workflow system…”

Finally – if you want a quicker response / more formal advice / more detailed explanation of things, I can always make some time available for the right price 🙂

Matt

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