Foehn & Hirsch laptop – follow up

A little while back, I wrote about the new laptop that I had bought from eBuyer.

Quick update – they found that the laptop was faulty when it arrived back and have refunded the cost of the laptop.  I have raised a new customer support note because eBuyer have kept hold of the £9.99 shipping costs for sending the faulty unit out to me, which I don’t believe they should have done.

So far, it has cost £9.99 not to get a working laptop from eBuyer, so the complaint goes on.

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